Uxbridge, Middlesex, England, United Kingdom Hybrid / WFH Options
Parkside Office Professional
status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 CustomerService (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 CustomerService/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of … CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with More ❯
actively develop new accounts in line with the location and company strategy and objectives. Take full accountability for the profitability, product mix, account penetration and growth of your own customer portfolio. Proactively attain customer and market knowledge to ensure commercial expertise is up to date and utilised consistently and effectively to gain competitive edge. Know your competition Main … responsibilities/Key goals Grow and maintain new and existing relationships with customers by consistently providing a proactive added value service – offering solutions/products/service/support as appropriate Build effective working relationships and rapport with all key players within the customer organisation – owners, estimators, project managers, sales and other within the customer organisation. … Lotus Notes, etc. Good understanding and proficient use of Microsoft Excel. Manage PC filing, other paperwork, processes and engage relevant internal support to provide an efficient and timely sales service to all customers. Work management – Manage and prioritise your time to provide 1st Class Customer Service. Rapid, timely and accurate quotations, quotation follow ups, responses to customerMore ❯
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Parkside
status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 CustomerService (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 CustomerService/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of … CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with More ❯