2 of 2 Customer Service Jobs in Waterlooville

Role: Service Desk Engineer Location: Portsmouth (Onsite) Salary: £25,000 - £30,000 Rapidly Growing MSP | Career Progression | Exposure to Cloud & Infrastructure Were working with a fast-growing MSP based in Portsmouth, known for delivering high-quality IT support and modern infrastructure solutions. Theyre now hiring a Service Desk Engineer to join their growing team. This is an onsite … Skills: Experience supporting Windows 10/11, Microsoft 365 & Active Directory Good understanding of basic networking DNS, DHCP, VPNs Comfortable with ticketing systems and remote troubleshooting Excellent communication and customer service skills MSP experience is ideal Exclusive Benefits: Competitive Salary (£25,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 2nd Line, Projects More ❯

are currently recruiting for an experienced Account Manager to join our expanding team. This is a fantastic opportunity for someone with a strong track record of developing long-term customer relationships, ideally in the EPOS or retail software industry. You will take ownership of a portfolio of existing customers, working to ensure they are realising the full value of … our solutions. From driving adoption of our latest features to cross-selling new modules and services – you’ll play a key role in customer success, revenue growth, and long-term retention. The role will also focus on migrating clients to our integrated payments solution, ClearAccept, using a consultative and strategic approach to influence decision-making and adoption. What you … ll do Build strong relationships with existing clients and maintain regular contact to ensure satisfaction and retention Identify and close cross-sell and upsell opportunities within your customer base to meet agreed sales targets Develop a deep understanding of Swan Retail’s solutions and guide customers to use our tools more effectively Provide consultative guidance to customers to align More ❯