3 of 3 Customer Service Jobs in Watford

Regional Service Manager, Medical Diagnostic Systems Overall Earnings £81,000 Basic Salary £66,000 Bonus £6,000 Company Car (electric/hybrid options available) Excellent Benefits Package The Role – Regional Service Manager, Medical Diagnostic Systems This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships with key customers Regularly attending meetings and providing customer care Ensuring the delivery of KPI's, including resource utilisation, PPM delivery, team and customer satisfaction Financial ...

Dynamics365, ProSuite, Canvas * Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required. * When required provide out of hours support for major incidents and upgrades as required (Time … built, upgraded, and optimised for peak application performance. * Provide 3rd line applications support to all colleagues across the company. * Accurately record and update service requests, problems and change requests using the ITSM system. * Act as a permanent member of Technical Change Board. * Mentor the DevOps Applications Engineers to improve ...

business decision-making and provide insight into the business data Provide a narrative view to support the client-facing teams provision of quarterly customer account reviews Manage escalations and troubleshooting requests from the Commercial, Finance or other Qlik users and App Support in IT. Monitor … through to successful completion at any given time Ability to work to tight deadlines and demanding targets Strong attention to detail with an excellent customer service ethos Personal presence and credibility; demonstrating enthusiasm and self-motivation Ability to build relationships with Internal and external stakeholders Ability to "think ...