18 of 18 Customer Service Jobs in Watford

The position holder is responsible for the delivery of a security service that provides protection for people, property and general assets in accordance with contractual requirements and company standards. To contribute to operational excellence and business performance improvement. G4S is recruiting for a Mobile Patrol Officer to work in … G4S, you are more than a Security Guard. You'll ensure the safety of our customers' staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include … courteous image to all internal and external customers. To carry out duties in accordance with Company, legal and statutory requirements and to follow agreed service delivery processes and specific customer instructions. To maintain accurate written records and electronic data logs in an accurate and timely manner to demonstrate More ❯

Field Service Engineer, Laboratory Diagnostic Systems Basic Salary £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Laboratory Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for: The service … breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including laboratory managers and laboratory … technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Laboratory Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with More ❯

of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT … providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in … unresolved or complex issues to Tier 2 or Tier 3 engineers when necessary. Follow up with clients to ensure their issues are resolved satisfactorily. Customer Service: Provide excellent customer service by maintaining a professional, patient, and positive attitude. Communicate with clients in non-technical language to More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Field Service Engineer – Join ENVEA's Dedicated Team! Watford, Luton, Oxfordshire area Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA , we’re looking for a talented and enthusiastic Field Service Engineer to join … and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: On-Site Expertise : Repair, commission, calibrate, and fault-find (to board level … ENVEA’s state-of-the-art equipment at industrial sites. Customer Training : Help customers maximise the potential of their systems with training on functionality and maintenance. Problem-Solving : Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients. Feedback and Collaboration : Share your field insights More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

growth. Who We Are We deliver top-tier building services, including: AHUs/Ventilation Boilers & Heating Plant Controls HVAC Our focus is on exceptional customer service, rapid response, and deploying the best engineers for the job. The Role Your focus will be developing long-term service contracts … and sourcing project work such as energy efficiency upgrades. This is a chance to contribute to a growing service business while shaping your role with autonomy and impact. Responsibilities Build new relationships with FM professionals and end-user clients. Maintain and grow existing client relationships. Identify new markets and … opportunities. Implement sales strategies tailored to your customer base. Respond to inquiries and close sales effectively. Manage customer accounts and CRM databases. What We re Looking For Proven experience in business development with a track record of achieving targets. Background in building services or HVAC (desirable but not More ❯

when you bring who you are to what you do. Description: Do you love helping others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated … to selling and delivering a customer service experience that is exceptional. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives. This role involves working on a part-time temporary contract, with availability on evenings and weekends. You should … business needs, including nights, weekends, and public holidays, and reliably attend scheduled work in line with local laws and accommodations. Ability to deliver excellent customer experiences in a dynamic environment and enjoy personal interaction. Strong interest in technology, particularly Apple products, with the ability to learn new products and More ❯

required by a Watford based organisation within the Engineering sector The Office Operations Manager will be responsible for the management of IT, internal sales, customer service as well as commercial analysis and recommendations. They will also oversee facilities management adhering to legal, contractual, and health and safety compliance More ❯

required by a Watford based organisation within the Engineering sector The Office Operations Manager will be responsible for the management of IT, internal sales, customer service as well as commercial analysis and recommendations. They will also oversee facilities management adhering to legal, contractual, and health and safety compliance More ❯

Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software … to networking, cloud and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales, solutions and technical expertise, we work hard every day to retain our impressive portfolio of private and public sector clients. … abilities. Ability to work independently and collaboratively as part of a team. Willingness to travel and work on-site with clients. Experience in a customer-facing role. What we offer 20 days annual leave, increasing by 1 day per year of loyal service (up to 25 days) plus More ❯

Sales Executive who has worked for with an IT Reseller or VAR/IT MSP or an IT Distributor. you'll have a strong customer services and sales focused background. Someone who is able to respond quickly to queries. Provide excellent advice and support on products and solutions and … service the needs of each account. In addition we are looking for people who have the following skills or experience: - Experience in IT solutions development Knowledge in various technologies and categories, including cloud, software, managed services, professional services, networking, server & storage, backup, and security. Excellent communication, presentation, and interpersonal … abilities. Ability to work independently and collaboratively as part of a team. Willingness to travel and work on-site with clients. Experience in a customer-facing role. KEYWORDS: It Sales, IT solutions, Channel sales, infrastructure sales, IT, Channel, Sales More ❯

Sales Executive who has worked for with an IT Reseller or VAR/IT MSP or an IT Distributor. you'll have a strong customer services and sales focused background. Someone who is able to respond quickly to queries. Provide excellent advice and support on products and solutions and … service the needs of each account. In addition we are looking for people who have the following skills or experience: - Experience in IT solutions development Knowledge in various technologies and categories, including cloud, software, managed services, professional services, networking, server & storage, backup, and security. Excellent communication, presentation, and interpersonal … abilities. Ability to work independently and collaboratively as part of a team. Willingness to travel and work on-site with clients. Experience in a customer-facing role. KEYWORDS: It Sales, IT solutions, Channel sales, infrastructure sales, IT, Channel, Sales More ❯

Sales Executive who has worked for with an IT Reseller or VAR/IT MSP or an IT Distributor. you'll have a strong customer services and sales focused background. Someone who is able to respond quickly to queries. Provide excellent advice and support on products and solutions and … service the needs of each account. In addition we are looking for people who have the following skills or experience: - Experience in IT solutions development Knowledge in various technologies and categories, including cloud, software, managed services, professional services, networking, server & storage, backup, and security. Excellent communication, presentation, and interpersonal … abilities. Ability to work independently and collaboratively as part of a team. Willingness to travel and work on-site with clients. Experience in a customer-facing role. KEYWORDS: It Sales, IT solutions, Channel sales, infrastructure sales, IT, Channel, Sales More ❯

Sales Executive who has worked for with an IT Reseller or VAR/IT MSP or an IT Distributor. you'll have a strong customer services and sales focused background. Someone who is able to respond quickly to queries. Provide excellent advice and support on products and solutions and … service the needs of each account. In addition we are looking for people who have the following skills or experience: - Experience in IT solutions development Knowledge in various technologies and categories, including cloud, software, managed services, professional services, networking, server & storage, backup, and security. Excellent communication, presentation, and interpersonal … abilities. Ability to work independently and collaboratively as part of a team. Willingness to travel and work on-site with clients. Experience in a customer-facing role. KEYWORDS: It Sales, IT solutions, Channel sales, infrastructure sales, IT, Channel, Sales More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯