4 of 4 Customer Service Jobs in Wembley

Fully Onsite | Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become … receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF ...

feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching … learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected ...

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school’s ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line … identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades ...

long-term development of its engineers. This is an environment where you'll be trusted to do your job properly, supported by experienced service coordinators and management who understand the industry, and provided with the tools needed to succeed. If you're looking for stability, progression, and a company … manufacturers Completing small works projects and system upgrades Ensuring all work is carried out in line with current industry regulations and standards Delivering excellent customer service whilst on site Completing all associated paperwork and documentation accurately and on time What You Can Expect ...