2 of 2 Customer Service Jobs in the Wirral

systems (Windows 10, Office Suite). Troubleshoot and resolve hardware/software issues (desktop, laptop, printer). Build and image laptops. Support mobile devices (iOS & Android). Maintain strong customer service and follow IT processes. Requirements: Prior IT support experience (L1/L2). Strong knowledge of Windows 10, Office Suite, and desktop hardware. Laptop imaging experience. Mobile More ❯

management and vulnerability scanning Participate in hybrid working after probation Engage in a structured 3-year training plan to become a Cyber Essentials Assessor Desirable skills: Strong communication and customer service skills Basic understanding of IT systems and cyber security tools Ability to manage tickets and documentation Familiarity with Office 365 and WordPress Exposure to Cyber Essentials/ More ❯