24 of 24 Customer Service Jobs in Merseyside

Ecommerce Customer Service Advisor South Liverpool based 10-month FTC (potential to go permanent) £24,600pa pro rata Hybrid working. Are you experienced in ecommerce and customer service? Available to start in September and currently looking for a new challenge? We are currently recruiting for an Ecommerce Customer Service Advisor to cover a maternity … Liaising with management, warehouse, shipping and other departments. Reports and general sales administration. Highlighting stock issues, quality concerns, product feedback. For this role we do require someone with prior customer service and ecommerce experience. We need someone with a strong telephone manner, and good spoken and written communication skills. Excellent IT skills and overall ability to pick up More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯

their dynamic team in St. Helens. Role and Responsibilities: As a Freight Commercial Business Development Manager, you will play a pivotal role in driving business growth and expanding the customer base. Your key responsibilities will include: Identifying and targeting potential clients in the EU and international markets. Building strong relationships with clients to understand their logistics needs and present … and industry knowledge to stay ahead of the competition. Managing your time effectively to balance prospecting, client meetings, and administrative tasks. Collaborating with the wider team to ensure seamless service delivery. Achieving and exceeding monthly KPI sales targets to maximize revenue. Contributing to the development of sales strategies and marketing initiatives. Conduct Quarterly business reviews with clients. Providing exceptional … customer service and acting as a point of contact for client inquiries. Benefits: Our Client believe in rewarding employees for their dedication and hard work. As part of the team, you will enjoy: Competitive salary ranging from £40,000 to £70,000 per annum. Attractive commission structure and bonus opportunities based on performance. Fuel card to support your More ❯

their dynamic team in St. Helens. Role and Responsibilities: As a Freight Commercial Business Development Manager, you will play a pivotal role in driving business growth and expanding the customer base. Your key responsibilities will include: Identifying and targeting potential clients in the EU and international markets. Building strong relationships with clients to understand their logistics needs and present … and industry knowledge to stay ahead of the competition. Managing your time effectively to balance prospecting, client meetings, and administrative tasks. Collaborating with the wider team to ensure seamless service delivery. Achieving and exceeding monthly KPI sales targets to maximize revenue. Contributing to the development of sales strategies and marketing initiatives. Conduct Quarterly business reviews with clients. Providing exceptional … customer service and acting as a point of contact for client inquiries. Benefits: Our Client believe in rewarding employees for their dedication and hard work. As part of the team, you will enjoy: Competitive salary ranging from £40,000 to £50,000 per annum. Attractive commission structure and bonus opportunities based on performance. Fuel card to support your More ❯

strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … not just transactions. Innovation-driven : We anticipate threats and empower businesses to stay ahead. Growth opportunity : Join a 25-year-strong, community-rooted MSP that's continuously expanding. Outstanding service culture : Backed by exceptional client satisfaction and real-world reviews. If you feel you have the necessary skills and experience to be successful in this role click on APPLY More ❯

strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we’ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … not just transactions. Innovation-driven: We anticipate threats and empower businesses to stay ahead. Growth opportunity: Join a 25-year-strong, community-rooted MSP that’s continuously expanding. Outstanding service culture: Backed by exceptional client satisfaction and real-world reviews. If you feel you have the necessary skills and experience to be successful in this role click on “ APPLY More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Operations Officer (COO) to lead on technology strategy, infrastructure, and digital transformation with a close working relationship to the operational leadership team with a strong focus on HubSpot optimization and integration. You will … be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. Youll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the companys future through technology. Requirements: Proven experience as a COO, CTO, Head of Technology, or similar leadership role ideally within … a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Operations Officer (COO) to lead on technology strategy, infrastructure, and digital transformation - with a close working relationship to the operational leadership team with a strong focus on HubSpot optimization and integration. You will … be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. You'll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the company's future through technology. Requirements: Proven experience as a COO, CTO, Head of Technology, or similar leadership role … ideally within a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms - including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Technology Officer (CTO). In this role you will lead on technology strategy, infrastructure, and digital transformation - with a close working relationship to the operational leadership team with a strong focus on HubSpot … optimization and integration. You will be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. You'll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the company's future through technology. Requirements: Proven experience as a CTO, Head of Technology … or similar leadership role - ideally within a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms - including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based More ❯

the daily delivery of functions to the wider business for BDO and our Clients. Working on the IT Client Services team, you will record and resolve support incidents/service requests when received and escalate issues to appropriate teams, whilst ensuring that the BDO IT Client Services team are operating within defined KPI and SLA targets. You will; Provide … customer centred support adhering to BDO Quality and service level agreements. Provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements. Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations … of contact for any escalation for users throughout the business and external clients Effective Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both More ❯

provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do. Working with our customers really does change people’s lives and if you want to make a difference Plus Dane … application development, system integration, and digital transformation to join our team as a Senior Applications Analyst. As our Senior Applications Analyst, you will lead innovative IT projects and enhance customer service through smart technology solutions. In this key role, you’ll: Lead a team of Application Analysts. Develop and implement business-critical IT systems. Collaborate with stakeholders to … deliver digital solutions which enhance customer service. Manage system integration, performance, compliance and risk. Drive continuous improvement across application. Champion Plus Dane’s digital strategy Key Skills: A degree or equivalent experience in IT or a related field. Proven experience in developing and implementing IT systems within the housing sector. Strong skills in SQL Server, associated systems and development More ❯

support requests in a professional and timely manner Troubleshoot and resolve hardware, software, and network issues Log all incidents and requests accurately Escalate issues where needed Always provide excellent customer service Skills and Experience Previous IT support experience (desirable, not essential) Good communication skills, both written and verbal Basic understanding of Windows operating systems and Microsoft 365 Ability More ❯

Executive ( Full UK driving licence and access to a vehicle ) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯

P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯

P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯

time employment upon completion of the apprenticeship Care plan available Desired Qualities, Skills and Knowledge: Keen interest in Information Technology Passionate about building a long term career in IT Customer service skills and confidence Problem Solving Skills Grade 5/C in English/4/C in Maths GCSE Your Training with Baltic Apprenticeships This Level More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance … appliances too. A completely different retail area can also be highly considered so new ideas can be brought into the company. Key Responsibilities: Manage ecommerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using systems like Linnworks, connecting with Amazon … will be a new area so anyone that has previously set this up would be really beneficial. New ideas, making decisions based on data and fixing any supply chain, customer issues that may come up to ensure a smoother journey in future Proven ability to scale operations and implement process improvements. Strong leadership, problem-solving, and analytical skills. Why More ❯

If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. An initial term of up to 18 months is on offer but comes with the potential for extended service as part of the implementation project and … ongoing service improvement. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring More ❯

and distribution business based in Knowsley, serving the UK wholesale market. Operating from a modern facility, they manage the import, packing, and distribution of fresh produce sourced globally. Their customer base includes major supermarkets and wholesale partners across the UK. Role Overview: Our client is seeking a confident and proactive Sales & Operations Support Executive to join their team. This … is a varied and hands-on role supporting both sales and operational functions, offering exposure to logistics, planning, IT systems, and customer service. Key Responsibilities: Support the sales team with customer communications, order processing, and account coordination. Assist in planning and scheduling incoming shipments and packing operations. Liaise with logistics and transport teams to ensure timely and efficient More ❯

across the healthcare system. They are now looking for a Patient Support Administrator to join their growing team. Skills/attributes: The Patient Support Administrator should be skilled in customer services and have the following attributes: An interest and good understanding of IT applications will be required (although relevant training will be provided) Be friendly and approachable Communication is … key in this role; you must be able to articulate yourself clearly and have good patience with the patients. Professional and well presented as this is a customer-facing position and you should have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a “get the job done” attitude to meet the … 8am and 8pm on a rota basis. Please note; you will not be working these hours every day. You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment This is a field-based role and you must have a driving licence and full access to a vehicle to apply Patient Support More ❯