13 of 13 Customer Service Jobs in Merseyside

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide … support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance ...

maintenance of TV, satellite, IRS, fibre, data and AV systems. The business has built its reputation on quality workmanship, technical knowledge and good customer service, and is now looking for another skilled engineer to join the team. Whats on Offer Salary of £30,000 £35,000 per year … Company pension Free or subsidised travel Experienced team and good-quality installation work The Role As an Aerial/Satellite Engineer, you will install, service and maintain a range of TV, satellite, aerial, IRS, data and related systems. You will work across customer sites throughout the North West ...

role is to provide an effective liaison between the entire sales process to the end customer. This will be through effective administration and customer service techniques. This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team. This role … rounds managing the diary to coordinate and communicate across the venue. Following the show-rounds the role is required to proactively upsell and exceed customer expectations. A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Support Engineer – 3-month contract – Liverpool My client is seeking an experienced IT Support professional to join their fast-paced and collaborative Service Desk team, delivering high-quality technical support to employees across the organisation. As an IT Support Engineer, you will act as the primary point of contact … efficient support across a broad range of technical issues. Working closely with the wider IT team, you'll take ownership of incidents and service requests from initial logging through to resolution, ensuring users receive a responsive, professional, and customer-focused support service at every stage. Key experience ...

thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 25 days holiday … initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

Industry looking to further their career. You will be providing both first- and second-line support to both staff and students. Service coverage hours are, Monday Friday, 8:30am 4.30pm. However, this post requires the flexibility to cover service demands as and when required between 8:00am … Experience of administering users and computers using Microsoft Server 2016-22, Microsoft 365, Microsoft Intune and Microsoft Configuration Manager would be an advantage. Good customer service skills are essential as you will be liaising with school staff and children. A full DBS check will be carried ...

assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful candidate will enjoy building positive relationships, delivering excellent customer service and playing an active part in the trust's continued investment in technology and digital innovation. The trust currently has 1 secondary ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

delivery of the services performance. Communicate and establish working relationships as appropriate in relation to workload, activities, job role with colleagues within the service and across the wider Trust. The content of this job description represents an outline of the post only and is therefore not a precise catalogue … equivalent including English and Mathematics NVQ 3 or equivalent and business administration or 3 years plus, equivalent experience in a clerical role Desirable Additional Customer Service or Administration qualification such as an NVQ Qualification Skills, Knowledge & Aptitudes Essential Good level of numeracy and literacy skills Able to communicate ...

programs. Provide support to sales teams on processes, systems, and operational queries. Prepare and distribute reports, dashboards, and performance data. Help maintain product and service pricing information. Support Salesforce CRM and CPQ users, including basic troubleshooting. Monitor data accuracy through regular checks and issue resolution. Maintain process documentation, user … resources. Write reports, and other administration where required. Project support. Assist with quoting, order management, and pricing activities. Work closely with Sales, HR, Finance, Customer Service, and Operations teams. We are looking for someone with experience of supporting a sales team, sales administration, business support or working within ...

programs. Provide support to sales teams on processes, systems, and operational queries. Prepare and distribute reports, dashboards, and performance data. Help maintain product and service pricing information. Support Salesforce CRM and CPQ users, including basic troubleshooting. Monitor data accuracy through regular checks and issue resolution. Maintain process documentation, user … resources. Write reports, and other administration where required. Project support. Assist with quoting, order management, and pricing activities. Work closely with Sales, HR, Finance, Customer Service, and Operations teams. We are looking for someone with experience of supporting a sales team, sales administration, business support or working within ...