15 of 15 Customer Service Jobs in Merseyside

Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally. … Role As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

improvement of IT systems across multiple sites. The role will give you hands-on experience in IT support, hardware, software, cyber security, and customer service, while also completing a formal apprenticeship qualification. You will act as a key point of contact for IT-related issues, helping colleagues resolve … career in the IT sector. Good communication skills, with the ability to explain technical issues clearly and calmly to non-technical users. Strong customer service skills and a helpful, professional approach when supporting colleagues. Ability to work effectively as part of a team, while also being willing ...

desktop and laptop deployments for a client based near Widnes, Cheshire.Aside from having a good technical grasp of desktop and deployment activities, excellent customer service skills are required as you will be interacting with users in a face-to-face capacity providing a white-glove service … setups Ability to follow instructions and work efficiently in new environments Familiarity with asset management systems and tools Reliable, punctual, and professional approach Excellent customer service ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

hardware installations, configurations, and troubleshooting. Travel to client sites for hardware setup and support (company vehicle provided). Maintain accurate documentation and deliver excellent customer service. Requirements Strong experience in 1st line IT support. Genuine interest in hardware and field engineering (training provided). Full, clean UK driving licence ...

logistics provider! We are a dynamic logistics company offering end-to-end transportation solutions across Europe . From road freight and route planning to customer service excellence , we deliver tailored solutions for sectors including automotive, e-commerce, and supply chain management . This is a new business role … customers and a proven ability to win new business. Key Responsibilities: Identify and secure new business opportunities with UK-based companies. Promote our full-service offering: transportation, route planning, and customer support for European deliveries. Build and maintain strong relationships with decision-makers in automotive, e-commerce ...

hardware installations, configurations, and troubleshooting. Travel to client sites for hardware setup and support (company vehicle provided). Maintain accurate documentation and deliver excellent customer service. Requirements Strong experience in 1st line IT support. Genuine interest in hardware and field engineering (training provided). Full, clean UK driving licence ...

responsible for developing long-term relationships, identifying new opportunities, and ensuring customers receive accurate, knowledgeable advice. Key Responsibilities Manage and grow a portfolio of customer accounts across business, education, and reseller channels. Provide in-depth technical advice on PC components and custom-built systems. Convert inbound leads and proactively … ensure correct specifications and smooth delivery. Maintain strong relationships with key suppliers and partners. Track sales performance and contribute to forecasting. Deliver exceptional customer service and after-sales support. Essential Experience This role requires previous experience selling PC hardware or related technology products. You must have hands ...

responsible for developing long-term relationships, identifying new opportunities, and ensuring customers receive accurate, knowledgeable advice. Key Responsibilities Manage and grow a portfolio of customer accounts across business, education, and reseller channels. Provide in-depth technical advice on PC components and custom-built systems. Convert inbound leads and proactively … ensure correct specifications and smooth delivery. Maintain strong relationships with key suppliers and partners. Track sales performance and contribute to forecasting. Deliver exceptional customer service and after-sales support. Essential Experience This role requires previous experience selling PC hardware or related technology products. You must have hands ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

role in keeping our CRM activity running smoothly and effectively. Youll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. Youll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable communications … automated, always-on programmes with journey setup and ongoing maintenance. Manage campaign insights from start to finish, including counts, selections, analysis and recommendations. Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling. Act as a Salesforce admin, helping users troubleshoot issues, training new starters ...

Holidays- Ongoing training and skill development- Workplace pension- Company sick pay (after a 3 month probationary period)- Private Health Insurance after one year of service- Free membership with the gym next door to the companyThis is an exciting opportunity for an IT professional with a solid grasp of networking … intelligent security systems, read on and apply today. The Role As an IT Support Engineer, you’ll provide technical assistance and a high-quality service to customers using our high-end security systems.Following introductory training, you’ll liaise directly with customers, remotely diagnosing and resolving technical issues, handling tickets ...