8 of 8 Customer Service Jobs in the Highlands

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 37.5 hours per week, Monday to Friday, between 7am-6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor (4 on/4 off nights) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on/4 off shift pattern (18:00-06:00 nights) once trained. The initial training period will be Monday to Friday day shift … Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What ...

Customer Service Advisor (4 on/4 off) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on/4 off shift pattern (18:00-06:00 nights, 06:00-18:00 days) once trained. The initial training period will be Monday … Friday day shift Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. ...

Customer Service Advisor (4 on/4 off days) Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 4 days on/4 days off shift pattern, working 6:00am to 6:00pm once trained. The initial training period will be Monday to Friday day shift … Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What ...

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems and provide support … hardware and software maintenance calls and implementation requests within the required Service Level Agreement (SLA). Providing both planned and unplanned backfill for Site Engineers, attending scheduled Customer Tech Bars (Surgeries), and provide customer business as normal support. To meet our customer needs and a diverse ...

person customers turn to for specialist support across their systems, handling hardware and software issues, maintenance calls and implementation requests within agreed service levels. You'll also cover for Site Engineers when needed, run scheduled Tech Bars and help customers with day to day IT support. Most of your … working time will be spent on customer sites, so you'll need to be comfortable travelling and adapting to different environments. Occasionally, an assignment may take you further afield, with hotel accommodation provided. Please note that you will need a full UK Driving Licence and be eligible ...

will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate … escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across ...

including frontline working with pupils. ICT - to support and encourage the use of appropriate ICT to enhance learning and communication opportunities as well as service delivery. Accountability – to contribute to continuing service improvement measured by Quality Frameworks including Customer Service Excellence. CPD - to be actively involved ...