1 to 25 of 60 Customer Service Jobs in Scotland

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
Up to £13.45 per hour
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
Up to £16.11 per hour
Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower UK Ltd
Location
Inshes, Highland, United Kingdom
Employment Type
Temporary
Salary
GBP 13 Hourly
Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Part Time
Salary
Up to £13.45 per hour
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor - Out of Hours

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
Up to £12.60 per hour
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £400 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Technical Administrator

Hiring Organisation
Lamond & Murray Ltd
Location
Dunfermline, Fife, Scotland, United Kingdom
Employment Type
Permanent
Salary
£29,350
highly organised Technical Administrator to support our Contract Review and Estimating teams. This is an excellent opportunity for someone who enjoys a mix of customer interaction, administrative responsibility, and technical coordination. In this role, you'll play a key part in ensuring projects progress smoothly from enquiry through … scheduled completion. If you're a strong communicator with solid admin skills and a passion for delivering excellent service, we'd love to hear from you. As our Technical Administrator, you will help keep daily operations running efficiently by: Delivering excellent customer service and maintaining strong communication ...

Security Engineer

Hiring Organisation
HSB Technical Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
Position: Fire & Security Service Engineer Job ID: 3584/1 Location: Glasgow (with occasional travel across Scotland) Rate/Salary: £37,000 £40,000 per annum (DOE) Benefits: Company vehicle, high-quality tools, career progression opportunities, performance recognition, supportive leadership Type: Permanent, Full-Time HSB Technical … permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Fire & Security Service Engineer Typically, this person will be responsible for servicing, maintaining and supporting a range of Fire & Security systems across the Glasgow area, delivering a high ...

Apprentice Technician - Livingston

Hiring Organisation
Apogee Corporation**
Location
Livingston, West Lothian, Scotland, United Kingdom
Employment Type
Contract
Contract Rate
£26,000
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Technical Support Field Engineer

Hiring Organisation
SCG Together
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£30,000
Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Technical Support Field Engineer

Hiring Organisation
SCG Together
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£30,000
Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Service Desk Coordinator

Hiring Organisation
North-PB
Location
PA4, Scotstoun, Glasgow City, City of Glasgow, United Kingdom
Employment Type
Permanent
Service Desk Coordinator - Glasgow Service Desk Coordinator Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will … organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities ...

Deskside Support Engineer

Hiring Organisation
VIQU IT Recruitment
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Contractor
Contract Rate
£200 - £250 per day
Deskside Support Engineer – 6–12-month contract – Inside IR35 VIQU IT have a customer who are looking for a skilled IT Support professional who is a proactive and customer-focused individual with experience of 2nd to 3rd line IT support. Within this role you will be required … provide 2nd to 3rd line support directly to the team, this includes Troubleshooting, Inventory management and customer-facing IT support. This is an excellent opportunity for someone with strong 2nd to 3rd line experience who thrives in a hands-on, fast-paced environment and enjoys solving complex technical challenges ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer Placement Programme

Hiring Organisation
AI Jobs at ITOL Recruit
Location
glasgow, central scotland, united kingdom
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer Placement Programme

Hiring Organisation
AI Jobs at ITOL Recruit
Location
glasgow, central scotland, united kingdom
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer Placement Programme

Hiring Organisation
AI Jobs at ITOL Recruit
Location
east kilbride, central scotland, united kingdom
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer Placement Programme

Hiring Organisation
AI Jobs at ITOL Recruit
Location
Newport-On-Tay, north east scotland, united kingdom
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Business Development Manager

Hiring Organisation
CPJ Recruitment
Location
Dundee, Angus, United Kingdom
Employment Type
Permanent
Salary
GBP 38,000 - 40,000 Annual
Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

Workshop Support Engineer

Hiring Organisation
Briggs Equipment Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£26,000
Access Plus is a leading name in powered access equipment, supplying everything from cherry pickers to scissor lifts. Our success is built on outstanding customer service and a commitment to getting the right kit to the right place at the right time — and we're looking for talented … driving licence preferred but not essential. Strong awareness of health and safety requirements. Clear and confident communication skills. Friendly, team-focused attitude with good customer service skills. What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare ...

Field Service Print Engineer

Hiring Organisation
Apogee Corporation**
Location
Scotland, UK
ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

IT Support Analyst

Hiring Organisation
Robert Half
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
Role Overview We are seeking a proactive and customer-focused IT Support Analyst to join our growing team. This role is responsible for delivering high-quality technical support across the business, ensuring our systems, applications and infrastructure run smoothly to support our colleagues and clients. The successful candidate will … contact between IT and the wider business, providing technical expertise, troubleshooting issues, supporting business applications and assisting with technology initiatives. Key Responsibilities User Support & Service Delivery Provide 1st and 2nd line technical support to staff across the organisation. * Diagnose and resolve hardware, software, and system issues * Manage incidents ...

Business Analyst

Hiring Organisation
Sanderson
Location
Stirling, Stirlingshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

Customer Retention Executive

Hiring Organisation
GoFibre Broadband Limited
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … wellbeing. Sound like the kind of place you want to work? If so, read on THE TEAM Youll be joining our close-knit, energetic Customer Loyalty Team, the people who are at the heart of making sure our customers stay excited about being with GoFibre. Were a friendly, supportive ...