1 to 25 of 42 Customer Service Jobs in Scotland

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
Up to £12.60 per hour
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Employment Type
Full-time
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. - 6pm Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond ...

Customer Service Advisor - Out of Hours

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
£23,480
Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Customer Service Advisor - Out of Hours

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Employment Type
Full-time
Customer Service Advisor Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Customer Service Advisor

Location
Inverness, Inverness-shire, United Kingdom
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Highland, United Kingdom
Employment Type
Temporary
Salary
GBP 13 Hourly
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Trainee Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Livingston, West Lothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Print Production Engineer

Hiring Organisation
Apogee Corporation**
Location
Livingston, West Lothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Service Desk Analyst

Hiring Organisation
GMA Consulting
Location
Hamilton, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/3rd line ...

2nd Line Applications Support Analyst

Hiring Organisation
Arnold Clark
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge … analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration ...

Customer Service Advisor - Out of Hours

Location
Inverness, Inverness-shire, United Kingdom
Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues ...

Technical Sales Representative - Structural Support

Hiring Organisation
MGF LTD
Location
Livingston, West Lothian, Scotland, United Kingdom
Employment Type
Permanent
structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. … construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills ...

Customer Service Advisor - Out of Hours

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Employment Type
Full-time
Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Capgemini, Inverness or Nairn Hours: Night shifts ...

Deskside Technician

Hiring Organisation
Stefanini UK Ltd
Location
Edinburgh & Lothians, Scotland, United Kingdom
Employment Type
Contract
Contract Rate
£35,000
corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

Resource Scheduler

Hiring Organisation
Sanderson
Location
Stirling, Stirlingshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home … Genesys & Active OPS or other WFM tools. Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain consistent service level delivery across the day at the same time as meeting the operational requirements of the departments. Recommending overall allocation of off phone activity ...

Field Service Engineer

Hiring Organisation
Chubb Fire & Security Limited
Location
glasgow, central scotland, united kingdom
Here at Chubb Fire & Security we're looking to add aField Service Engineerto join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What … wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service ...

Field Service Engineer

Hiring Organisation
Chubb Fire & Security Limited
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£35,000
Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What … wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service ...

Customer Engineer (Friars Lane, Inverness, United Kingdom)

Hiring Organisation
BT Group
Location
Inverness, Scotland, United Kingdom
Customer Engineer (Friars Lane, Inverness, United Kingdom) Recruiter: Jayson Coley-Wynters Career Grade: Team Member Internal Closing Date: 16th December Job Description Customer Engineers If you’re a natural people-person – someone who enjoys helping solve problems – this customer-facing role will fit perfectly around your life. … Customer Engineer you’ll visit business customers across your area to help them stay connected and get the best out of our services. So, what’s the job exactly? Check out our Customer Engineer page here to watch a video bringing to life what our Engineers ...

Service Desk Consultant - Level 2

Hiring Organisation
Technology Services Group
Location
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Employment Type
Permanent
Salary
£40000/annum Bonus
Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

Service Desk Consultant - Level 2

Hiring Organisation
Technology Services Group
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

Business Analyst

Hiring Organisation
Sanderson
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Identify business requirements for change through consultation with business stakeholders. Analyse existing business operations to produce ...

Senior Business Analyst

Hiring Organisation
Sanderson
Location
Craigforth, Stirling, Stirlingshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Senior Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Execute business analysis with business, IT and strategic partners on large/complex projects to identify ...

Service Engineer Security Systems, Scotland

Hiring Organisation
Holt Engineering Recruitment Limited
Location
Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
Service Engineer Security Systems Location: (Scotland, Central Belt) Sector: Security, Electrical & Building Technology Salary: £35-40,000 DOE Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across the UK and Europe. Were seeking … experienced Service Engineer to join a respected, employee-owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites. This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service, solving complex technical ...