2 of 2 Customer Services Manager Jobs in London

Sr Program Manager, Amazon Business Customer Service Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Customer Service Business is looking for a results-driven Sr. Program Manager to join the customer experience (CX) team, with a focus on Payments … and Invoicing for business customers. In this role, you will be responsible for analyzing and resolving complex payment-related customer issues while identifying process improvements and operational efficiencies across multiple regions. You will spearhead program launches in the EU market while maintaining global program excellence. Working closely with … teams like Payments, Sales, Integrations tech, and Tax, you'll ensure timely resolution of customer concerns and drive innovation to find optimal solutions for B2B payments and invoicing defects. This role requires strong understanding of both global and EU-specific payment landscapes, regulations, and customer needs. More ❯

WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes … serves one million customers worldwide and is connected to over 100 marketplaces. Role Overview: We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer … and payments will be essential in delivering exceptional support to our clients and providing strategic insights to the team. What You'll Do: Customer Success Leadership: Showcase best-in-class customer success skills by proactively managing client relationships, ensuring high levels of satisfaction, and consistently delivering More ❯