3 of 3 Customer Support Representative Jobs in Berkshire

Essential job functions: Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space; Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions; Handle incoming customer requests, both from external and internal calls & emails by raising and … as deal with customers and vendors on a daily basis; Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level; What we’re looking for… The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Technical professional we are looking for should have well developed skills listed below: Experience in a customer-facing role (mandatory); Experience with SaaS (Software as a Service) solutions is a plu s (not mandatory) ; Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ; Strong communication and listening skills; Well-developed time management and More ❯

Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA. You ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset. More ❯

Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA. You’ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset. More ❯