1 of 1 Customer Support Representative Jobs in London

Stockholm and over 300 employees across Europe. About the Role We're looking for a dedicated and driven individual to join our growing team at Neko Health as a Customer Support Representative, focused on evening and weekend shifts . In this role, you'll play a key part in shaping a new standard of customer-first … transformative. This position is based in London and offers a unique opportunity to be part of a mission-driven company at the forefront of healthcare innovation. Responsibilities: Ownership of customer communication channels including phone, email, chat, and social media Provide prompt and exceptional customer service to existing and prospective customers Delight customers and proactively resolve issues before they … reveal themselves Troubleshoot and resolve customer issues, while ensuring customer satisfaction Embody our brand tone and voice across channels Be an internal champion for the customer, relaying testimonials and feedback to teams across the company Requirements: Excellent written and verbal communication skills in English Others have described you as empathetic, curious, and bold You have prior experience More ❯