We're Hiring: CustomerSupport Agent (On behalf of our client) Are you a natural problem-solver with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real impact? We’re partnering with a … leading software solutions provider to find a CustomerSupport Agent who is driven, curious, and passionate about delivering exceptional service. 🌟 What You’ll Do As a key member of the support team, you'll: Respond to inbound support tickets via phone and email Log and manage … requests using internal systems, prioritising and escalating as needed Investigate technical issues, provide timely resolutions, and maintain SLA standards Support system configuration changes and guide clients on best practices Collaborate across internal departments to ensure efficient problem-solving Contribute to user documentation, knowledge sharing, and service improvements 🔧 What You More ❯
We're Hiring: CustomerSupport Agent (On behalf of our client) Are you a natural problem-solver with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real impact? We’re partnering with a … leading software solutions provider to find a CustomerSupport Agent who is driven, curious, and passionate about delivering exceptional service. What You’ll Do As a key member of the support team, you'll: Respond to inbound support tickets via phone and email Log and manage … requests using internal systems, prioritising and escalating as needed Investigate technical issues, provide timely resolutions, and maintain SLA standards Support system configuration changes and guide clients on best practices Collaborate across internal departments to ensure efficient problem-solving Contribute to user documentation, knowledge sharing, and service improvements What You More ❯
We're Hiring: CustomerSupport Agent (On behalf of our client) Are you a natural problem-solver with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real impact? We’re partnering with a … leading software solutions provider to find a CustomerSupport Agent who is driven, curious, and passionate about delivering exceptional service. What You’ll Do As a key member of the support team, you'll: Respond to inbound support tickets via phone and email Log and manage … requests using internal systems, prioritising and escalating as needed Investigate technical issues, provide timely resolutions, and maintain SLA standards Support system configuration changes and guide clients on best practices Collaborate across internal departments to ensure efficient problem-solving Contribute to user documentation, knowledge sharing, and service improvements What You More ❯