1 of 1 Cybersecurity Jobs in Loanhead

records accurate, and support the continuous improvement of service desk processes — working closely with service desk colleagues, senior technical staff, and the project and cyber security function. What You'll Be Doing Client Support & Ticket Ownership Provide first- and second-line technical support across the client base, assisting with more … sharing knowledge, collaborating on difficult incidents and helping less experienced team members develop their technical capability Assist with client appraisals, internal initiatives, projects and cyber security activities when requested Recognise potential client needs or sales opportunities, record relevant evidence and pass opportunities to the appropriate senior colleague Contribute ...