2nd Line Technician
Ringwood, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Trusted Technology Partnership
Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st line team and knowledge sharing. Progressing and closing incidents and requests. Liaising … for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
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