least 5 years' hands on experience working in a Level 2 or Level 3 support role. Experience working with Windows Server environments to include Active directory, Group policy, DNS,DHCP,TCP/IP. Experience of managing a team including planning, prioritising and managing resources within a collaborative team-based environment. Experience of working client side in an outsourced ICT environment More ❯
least 5 years' hands on experience working in a Level 2 or Level 3 support role. Experience working with Windows Server environments to include Active directory, Group policy, DNS,DHCP,TCP/IP. Experience of managing a team including planning, prioritising and managing resources within a collaborative team-based environment. Experience of working client side in an outsourced ICT environment More ❯
Directory administration and Windows-based systems (server and desktop). Strong analytical skills and ability to troubleshoot complex technical issues with minimal supervision. Confidence working with networking fundamentals (DNS, DHCP, firewalls, routers) and backup tools. Effective communicator, capable of explaining technical concepts to users at all levels. Highly organised with strong documentation habits and a proactive approach to support delivery. More ❯
Service Provider (MSP) environment. Strong skills in Microsoft Windows, macOS, Microsoft 365 (M365/O365), Microsoft Entra ID, Intune, Exchange, Defender, and endpoint protection. Experienced with tools like DNS, DHCP, Active Directory, and Group Policy. Knowledge of email and security tools (Umbrella 365, INKY, Proofpoint) and email protocols (SPF, DMARC, DKIM) Skilled in patching, software packaging, and modern device setup More ❯
