City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
Line Technical IT Helpdesk supporting users Microsoft Terminal services/RDS Microsoft Windows 10/11 Microsoft 365 including Intune and Autopilot Active Directory Azure Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English written and oral communication skills DESIRABLE (Nice to Have) ITIL v3/v4 Foundation Certification Experience of working in a structured More ❯
in Windows 11 and Server 2012+ User identity/access: Microsoft Entra ID, Azure AD, MFA Familiar with ITSM (Freshdesk, Zendesk) and automation tools Networking: TCP/IP, DNS, DHCP, VPN Certifications: ITIL Foundation, CompTIA A+ Experience with CIS or Cyber Essentials Plus frameworks Package: Circa £40,000 Bonus Excellent Benefits including pension, healthcare, private GP etc 3 days onsite More ❯
Knowledge Solid understanding and experience of administering the following: Microsoft Back Office Systems (Active Directory/Exchange) Mobile Device Management (MobileIron/WorkSpace One) Remote Access systems Networking - DNS, DHCP, File sharing, Printing, LAN/WLAN Audio Visual/Video Conferencing Endpoint protection - anti-virus, anti-malware (McAfee) Competent in problem assessment and solving within ITIL framework Familiarity with incident More ❯
sharing and process automation. Manage Active Directory (AD), Azure AD (AAD), and Entra ID. Set up and maintain Conditional Access policies and RBAC for secure authentication. Support DNS and DHCP services for connectivity Administer Microsoft Intune for mobile device and application management Enforce security policies for corporate and BYOD devices Ensure system availability, security, and regulatory compliance (GDPR, SOX, PCI More ❯
hotel-wide IT projects. Ideal Candidate Profile Solid background in IT support or leadership roles within luxury hotels or hospitality. Strong understanding of: Microsoft Server environments (Active Directory, DNS, DHCP). Networking fundamentals, virtualization (e.g., VMware, Hyper-V). Working knowledge of systems such as Opera, Micros, IPTV, AV platforms. Natural problem-solver with a calm, service-oriented approach. Excellent More ❯
