1 of 1 DNS Jobs in East Grinstead

offboarding activities. Incident Management: Handle escalated support tickets, maintain accurate documentation, and escalate complex technical issues where required. Infrastructure Support: Troubleshoot Wi-Fi, VPN, DNS, DHCP, TCP/IP and general networking connectivity issues whilst supporting a range of hardware and peripherals. Skills Required for the 2nd Line IT Engineer … Microsoft Entra ID. Experience supporting Windows 10/11 devices and Apple Macs. Good understanding of networking fundamentals including Wi-Fi, TCP/IP, DNS, DHCP and VPN technologies. Strong communication skills with a customer-focused approach and the ability to manage competing priorities effectively. Experience working with ticketing ...