Senior Technical Support Engineer
- Hiring Organisation
- Reed Technology
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £38000/annum
complex incidents through to resolution. Troubleshoot and support Windows Server, Microsoft 365, networking and cloud environments. Administer Active Directory, Microsoft Entra ID, Group Policy, DNS and DHCP. Support Microsoft 365 services including Exchange Online, SharePoint, Teams and OneDrive. Assist with Azure and hybrid cloud environments. Support virtualisation platforms such … Active Directory. Microsoft 365 administration experience. Experience supporting Microsoft Entra ID and user/device management. Solid networking knowledge including TCP/IP, DNS, DHCP, VLANs and VPNs. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritise workloads and take ownership of technical issues. ...