2 of 2 DNS Jobs in Redditch

User Devices: Support Windows 10/11 desktops, laptops, Mac devices and other end-user equipment Resolving Network Issues: Troubleshoot TCP/IP, DNS, DHCP, Wi-Fi, VPN and general connectivity issues Checking Backups: Complete backup checks and remediate failed backup jobs Deploying IT Equipment: Assist with the deployment, configuration … Microsoft 365 and its core services Experience with Active Directory and/or Microsoft Entra ID A good understanding of networking fundamentals, including DNS, DHCP, TCP/IP and VPNs Experience troubleshooting hardware, software and connectivity problems Experience working to SLAs and prioritising a busy support queue Experience supporting ...

Microsoft experience across Windows 10/11, Microsoft 365, Active Directory/Entra ID and Windows Server. Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, IP addressing and VLANs. Experience troubleshooting switches, firewalls, Wi-Fi and general connectivity issues. Exposure to Azure, Google Cloud and virtualisation. Strong troubleshooting … incidents within agreed SLAs. Troubleshoot Microsoft 365, Windows, server, hardware and software issues. Diagnose and resolve networking issues across VLANs, switches, firewalls, Wi-Fi, DNS, DHCP and VPNs. Support Active Directory, Entra ID, cloud and virtualised environments. Assist with migrations, upgrades, deployments and infrastructure projects. Maintain technical documentation and provide ...