Data Analysis Jobs in Cheadle

2 of 2 Data Analysis Jobs in Cheadle

Customer Support Team Leader

Cheadle, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Fintelligent Search
experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows and implement best practices to deliver exceptional service across multiple channels, including live … and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat, email, and other channels. Implement and maintain best practices … a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A passion for delivering exceptional service and motivating a team to excel. Benefits Salary negotiable - DOE Casual dress code Free onsite parking 25 days holiday plus More ❯
Employment Type: Permanent, Work From Home
Posted:

Group Financial Controller

Cheadle, Cheshire, England, United Kingdom
Independence Capital
Day to day responsibility for smooth running of the Finance department across the Group. Responsible for the consolidated group financial statements in line with UK GAAP. Provide commentary and analysis with the monthly management accounts for the Group. Integration planning to facilitate consistent Group reporting. Business partnering with relevant managers within the company to provide financial support and analysis. … within the team to support succession planning. Requirements 5 years prior experience of Finance Management, preferably within a Group structure. ACCA/CIMA/ACA qualified. Advanced Excel and data analysis skills. High level of accuracy and attention to financial data. Ability to identify financial risks and implement solutions. Works effectively under pressure, especially in fast-paced or More ❯
Employment Type: Full-Time
Salary: £55,000 - £80,000 per annum
Posted: