Business Analyst
Fleetwood, Lancashire, England, United Kingdom
Ruby Energy
across Ruby Energy. You’ll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you’ll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The … focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and … Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum
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