Speech Analyst
- Hiring Organisation
- Saga Insurance
- Location
- Folkestone, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
dealing with customer calls effectively? How we can improve our processes and product offerings in the future? These are all questions that your analysis will provide answers to. The analysis undertaken will provide support and new opportunities in strategic programmes across the Saga Group in this dynamic … Working closely with the business stakeholders to understand business needs and interpret them into meaningful pieces of analysis. Proactively identify opportunities for improvements through data analysis within the speech platform. Creation and maintenance of categories to support analysis or tracking. Turning large data sets into actionable ...