Data & Insights Analyst
Walsall, Staffordshire, United Kingdom
RAC
About The Role RAC are on the lookout for an experienced Data & Insights Analyst to join our Operations team on a 6 months fixed-term contract. You'll be at the heart of driving smart, data-led decisions that directly impact our Roadside Assistance and Contact Centre … you provide will touch every part of the customer journey. Using your skills in Excel, SQL & Power BI , you will be able to translate data into clear, actionable analytics, providing insights which will enable the team to continuously improve both the service delivered and the operational efficiency. This role … levels Influence across all key Ops performance indicators, primarily concerned with productivity What you will need The ideal candidate will have strong experience in data analysis and be a natural problem-solver who loves diving deep into data to uncover trends, patterns & opportunities. Strong communication and collaboration skills More ❯
Employment Type: Permanent
Salary: GBP Annual
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