Senior Insight Analyst
Bexhill-On-Sea, East Sussex, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hastings Direct
strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a … Providing insight to the Contact Centre Leadership Team on all contract centre activity, ensuring they can answer questions, solve problems and make decisions Using analytics skills and tools, and historic data, to produce predictive analytics around customer interactions within the contact centre Linking multiple data sources … Centre Leadership Team to ensure all insights offer support for their strategies Creating high quality insight, visualisations and presentations to communicate findings and ensuring data accuracy, integrity and timely updates in reporting systems Providing guidance and mentorship to junior analysts, promoting best practices in data analysis, insight and More ❯
Employment Type: Permanent, Work From Home
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