Helpdesk Technical Support Technician | 1st Line
Haverhill, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hendron Pearce Limited
manner. Provide initial assessment of categorisation and prioritisation for all incidents. Incidents are assigned and escalated where necessary to the relevant support teams. Accurate data collection on the call handling database system. Provide first line support for both software and Hardware calls. Monitoring engineers in respect of call more »
Employment Type: Permanent
Salary: £27,000
Posted: