Senior Analyst Operational Performance
- Hiring Organisation
- Costa Coffee
- Location
- St. Albans, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
accurate, insight-led reporting across key operational KPIs and establishing a single source of truth to support data-driven decision making. Provide timely performance insights across productivity, efficiency, customer experience, compliance and emerging priorities, enabling operational leaders to drive continuous improvement and business performance. … measurable business performance improvements. Skilled in developing teams, leveraging Power BI, SQL, Python and advanced analytics, and influencing senior stakeholders through data-driven recommendations. Ideally strong knowledge of Costa operational standards, labour and workforce planning, customer experience measurement, and brand and operational audit frameworks. Experience ...