Data-Driven Decision Making Jobs in Halifax

1 of 1 Data-Driven Decision Making Jobs in Halifax

Customer Journey Manager

Halifax, England, United Kingdom
Hybrid / WFH Options
Lloyds Bank plc
Journeys with a focus on technology and on integrating across functions. Alongside the rest of the feature team, the CJM plays a key supporting role in creating, and making sense of this insight and factoring it into prioritisation approaches and design choices. The CJM is responsible for understanding and optimising the end-to-end customer experience to ensure … present ideas clearly and effectively to diverse audiences And any experience of these would be really useful Conduct user research, competitive analysis, and usability testing to inform data-driven design decisions. Facilitate workshops and brainstorming sessions to foster collaboration and innovation among internal teams. Proficiency in design and prototyping tools (e.g., Figma) Strong analytical skills and … hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and More ❯
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