1 of 1 Data-Driven Decision Making Jobs in Motherwell

Innovation Projects: Manage and oversee the implementation of new systems, strategies, and channels to improve customer and agent experiences. AI Integration: Utilize AI technologies to optimize processes, enhance decision-making, and provide innovative solutions that benefit customers, agents, and the organization. Customer and Agent Journey Optimization: Focus on improving the overall experience of customers and agents … expectations, and deliverables. Trend Monitoring: Stay up to date on the latest industry trends and AI advancements, and proactively integrate relevant technologies into the organization's strategies. Data-Driven Decision Making: Leverage analytics and data insights to assess project performance, drive continuous improvement, and inform strategy adjustments. Team Leadership: Lead … and agent experiences. Strong background in implementing AI solutions and a deep understanding of AI applications in business. Excellent analytical skills with the ability to leverage data for strategic decision-making. Demonstrated ability to manage multiple teams, foster collaboration, and pull the right people from across the organization to achieve goals. Proven experience in managing stakeholders More ❯