Data-Driven Decision Making Jobs in Penrith

1 of 1 Data-Driven Decision Making Jobs in Penrith

Customer Experience - Analyst

Penrith, England, United Kingdom
Job Details
about creating an amazing customer experience? Do you love diving into data and uncovering insights that drive positive change and data-driven decision making? If so, we want you to join our dynamic Customer Experience team as a Customer Experience … that enhance customer service. Analytics and Reporting: Generate regular and ad-hoc reports, monitor Customer Experience KPIs, and provide insights to support data-driven decisions. Customer Service: Be the friendly face (or voice) for our internal customers, providing excellent information and service to colleagues. Innovation and … communication skills, with the ability to present insights clearly and effectively. Experience working with cross-functional teams, stakeholders, and external vendors. Strong negotiation, decision-making, analytical, problem-solving, and critical thinking skills. Desirable Experience with process automation tools like Microsoft Power Automate. Experience in local government More ❯
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