Director of Customer Success
Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Convergence Group Ltd
a critical role in retention, renewals, and driving Annual Recurring Revenue (ARR). Youll be the voice of the customer across the business, making sure everything we do aligns with the exceptional service we promise. What Youll Do: Lead the Customer Success function to deliver outstanding service, maximise … customer-first mindset with a strong commercial edge. Solid understanding of WAN, LAN, WiFi, or Security is seen as a strong advantage. Data-driven decision making and experience with dashboards & forecasting tools. Ability to lead through business change, including post-acquisition integration. … the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills More ❯
Employment Type: Permanent, Work From Home
Salary: £85,000
Posted: