3 of 3 Microsoft 365 Jobs in Solihull

Friday), paying £13-13.50 per hour. Key Responsibilities of the Learning Facilitator role: Deliver engaging face-to-face onboarding and training sessions Support learners and staff in navigating Microsoft 365 applications Assist with the use of digital and learning technologies Work collaboratively within a supportive team environment Communicate effectively with learners aged 16–19 and non … positive and inclusive learning experience To be considered for the Learning Facilitator role you must be: A confident in delivering training and supporting digital learning Strong working knowledge of Microsoft 365 applications Experience in education, training, or digital learning environments Excellent communication and organisational skills Ability to remain calm and effective under pressure Comfortable working in a More ❯

incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas such as: • Office 365 administration and troubleshooting including MFA • Installation and diagnosis of company-approved software. • Supporting projects regional office and site print solutions. • Investigation and triage of network faults; notify Infrastructure … role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows 10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customer service with the ability to manage customer expectations, prioritise conflicting demands More ❯

Proven experience in infrastructure support and project delivery. Strong knowledge of: ? Windows Server 2016/2019/2022/2025 VMware (5.5 to 7.x) Active Directory & Group Policy Office 365 & Exchange 2016/2019 Citrix XenApp 6.5 & 7.6 Intune Firewalls (Checkpoint, SonicWall, Meraki MX) Networking (LAN/WAN Cisco & Meraki) Azure Infrastructure deployment & management PowerShell scripting Excellent understanding … of IT security principles and their practical application. Qualifications (Preferred but not essential) ITIL 4 Foundation Microsoft, Cisco, or VMware certifications Why Join Us? Be part of a collaborative and inclusive team that values innovation and continuous improvement. Work on impactful projects that shape the future of our infrastructure. Enjoy flexible working arrangements and a supportive environment. Access to More ❯