products. Respond to and resolve customer queries promptly, escalating complex cases as needed. Maintain accurate records of customer information and interactions in our CRM and other systems, complying with data protection regulations. Collaborate with and support colleagues from across the business. Help develop support documentation, FAQs and training materials. Collect and share customer feedback to improve products and user … responsibilities as required. Skills & Experience: Experience in customer service and support. Proactive and empathetic approach. Strong written and verbal communication skills. Attention to detail with a focus on accurate data entry. Excellent collaboration, organisation and time-management skills. Ability to explain technical concepts clearly. Confident with digital tools and platforms, such as CRM systems. Proficient in Microsoft Office. Good … Big Gym membership savings with the Gymflex scheme Your Rewards discount scheme ICE Group is an equal opportunities employer and welcomes applications from all sections of the community. General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance More ❯
guidelines. Coordinate office improvements and space planning with vendors and building management. Support IT setup and troubleshooting in collaboration with on-site technicians. Assist finance and operations teams with dataentry, reporting, and administrative tasks. Provide admin support across teams Review and prepare investor documents for distribution. Assist with planning and executing events and networking lunches. Manage event More ❯
contact for office inquiries, vendors, and building management. Support IT setup, troubleshooting, and staff onboarding/offboarding (equipment, desk allocation, welcome kits). Assist finance and operations teams with dataentry, reporting, and admin tasks. Plan and coordinate events, networking lunches, and social activities (logistics, invitations, RSVPs, content). Provide cross-team administrative support, including filing, expense processing More ❯
City of London, London, United Kingdom Hybrid / WFH Options
IPOE CONSULTING LIMITED
the Branch. Assist in providing administrative operations within the Department working closely with the Head of Department Prepare and complete regular risk management reports, including preparatory work such as dataentry, market rate collection and data reconciliation Ensure the filing of all the regular reports after completion of circulation to the relevant parties.. Improve and make necessary … qualification. Risk management experience, of which, experiences gained in front office and support/control functions. Experience in the preparation and delivery of risk-based reports Experience of using data for problem identification, monitoring and reporting to understand broader business risks and issues for enhanced decision making. Relevant Market Risk Product Knowledge Advanced Experience in VBA, SQL, Excel, Access More ❯
City of London, London, United Kingdom Hybrid / WFH Options
IPOE Consulting
the Branch. Assist in providing administrative operations within the Department working closely with the Head of Department Prepare and complete regular risk management reports, including preparatory work such as dataentry, market rate collection and data reconciliation Ensure the filing of all the regular reports after completion of circulation to the relevant parties.. Improve and make necessary … qualification. Risk management experience, of which, experiences gained in front office and support/control functions. Experience in the preparation and delivery of risk-based reports Experience of using data for problem identification, monitoring and reporting to understand broader business risks and issues for enhanced decision making. Relevant Market Risk Product Knowledge Advanced Experience in VBA, SQL, Excel, Access More ❯
