/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Essential experience: Relevant Work Experience: Previous experience in Customer Service Advisor (Non-Voice/Digital), Technical DataEntry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). Data Management Proficiency: Strong expertise in handling and managing … data communication systems with accuracy (DataEntry). Advanced IT Literacy: Solid understanding and hands-on experience with Microsoft systems (Windows OS, Office Suite, and cloud-based applications) to enhance productivity and operational efficiency. Deadline-Driven Performance: Ability to consistently meet SLAs through strong time management, prioritisation, and task execution. Excellent Written Communication: Strong email and ticket … service quality and professionalism. Cross-Functional Collaboration: Experience in working with internal teams, third-party suppliers, and stakeholders to ensure customer success. Analytical & Problem-Solving Skills: Ability to analyse data, identify patterns, and troubleshoot issues, escalating where necessary. Please follow the link to apply for this Customer Service Advisor role based in Wythenshawe. Disclaimer CCA Recruitment Group is an More ❯
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial … issues internally or via suppliers. Qualifications and experience we consider to be essential for the role: Relevant Work Experience: Previous experience in Customer Service Advisor (Voice/Digital), Technical DataEntry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). Data Management Proficiency: Strong expertise in handling and managing … data communication systems with accuracy (DataEntry). IT Literacy: Solid understanding and hands-on experience with Microsoft systems (Windows OS, Office Suite, and cloud-based applications) to enhance productivity and operational efficiency. Deadline-Driven Performance: Ability to consistently meet SLAs through strong time management, prioritisation, and task execution. Excellent Written Communication: Strong email and ticket-based More ❯
a methodical approach. Excellent communication and organisation skills. Problem-solving mindset with a focus on accuracy. Team player who enjoys collaboration and continuous learning. Any previous experience in admin, dataentry, or customer service is a bonus. As is, existing KYC experience. Why Join IRIS? At IRIS, we help over 100,000 customers across 135 countries make better More ❯