Service Desk Analyst
- Hiring Organisation
- EXL Service (UK) Ltd
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
experience we consider to be essential for the role: Relevant Work Experience: Previous experience in Customer Service Advisor (Non-Voice/Digital), Technical Data Entry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). Data Management Proficiency: Strong expertise … handling and managing data communication systems with accuracy (Data Entry). Advanced IT Literacy: Solid understanding and hands-on experience with Microsoft systems (Windows OS, Office Suite, and cloud-based applications) to enhance productivity and operational efficiency. Deadline-Driven Performance: Ability to consistently meet SLAs through strong ...