Business Analyst
Maidenhead, England, United Kingdom
Trinity Resource Solutions
roadmap of change requests in the Digital Marketing scope Work with the business to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders to understand and define the as-is and to-be end … and our key users Produce documentation to support key user training Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis You will be to supporting Digital Marketing Team, working closely with other Business Analysts in the department to ensure impact on other process … knowledge in SAP and Salesforce essential Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable Experience in customer data governance highly desirable Ability to communicate (verbal and written) clearly and effectively with More ❯
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