Technical Customer Service
- Hiring Organisation
- Tate
- Location
- Bishop's Stortford, Hertfordshire, Bishops Stortford, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £32000/annum
forefront of connected technology solutions. This is an exciting opportunity for someone with strong customer service skills and a genuine interest in technology, diagnostics, data, and emerging AI-driven solutions. You'll be the go-to expert for troubleshooting technical issues, supporting customers remotely, and ensuring service issues … phone and remotely Monitoring and managing system alerts, faults, and performance issues Investigating technical problems to identify root causes and prevent repeat issues Analysing data and reports to spot trends and opportunities for improvement Maintaining accurate service records and ensuring high-quality data management Working closely with ...