to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and scalability. Your … responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in More ❯
Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues. Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices, following all Service Level Agreements (SLAs … . Develop working knowledge of stock control and inventory management practices and procedures. Ensure accurate documentation of incoming and outgoing deliveries as well as records. Familiarize with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus. Perform cycle audits and data corrections to ensure inventory controls are met. Help reconcile and report inventory … discrepancies. Maintain detailed physical inventory tracking and staging. Assist in the destruction of data bearing devices (DBD) under supervision, following all SLAs and Microsoft policies. Comply with all security and datamanagement policies. Embodies company culture and values. Qualifications High School Diploma and experience or internship in inventory management, retail, warehouse management, or a related More ❯
Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical solutions, and supporting the … experience (config, delivery, post-go-live) across QM and Logistics. Multiple fill lifecycle SAP implementation (preferably including S/4 Hana and GBT). Deep functional knowledge of Quality Management & Logistics processes Ability to assess the impact of changes on stakeholders and develop strategies to mitigate resistance Excellent communication and interpersonal skills, with the ability to influence and engage … your key responsibilities? With a deep understanding of SAP S4/Hana and the broader product suite (e.g. GBT), lead the design (with third party partners) of the Incident Management and Traceability core requirements and functionality in S4 Hana whilst adopting the Clean Core principle. Undertake Impact Analysis and define possible options in solving technical and functional challenges. Collaborate More ❯
