Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
As a Data Insights Manager, you will be responsible for providing critical insights into customer contact data, driving decision-making and improving operational efficiency. We are seeking a dynamic and forward-thinking Manager who is passionate about data-driven insights and leading teams to success. In this role, you will oversee the analysis and interpretation … of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop a team of Analysts, ensuring they have the … in the UK from their first day of employment. Preferred Skills, Qualifications and Experience Proven leadership experience in leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills More ❯
We are looking for an enthusiastic and detail-oriented Data Protection Manager to join our growing information security and data protection team. This is an ideal opportunity for someone with existing data protection knowledge and experience to further their career in information security and data protection. The Role: The Data Protection Manager will … be responsible for driving the technical implementation of data protection practices across our systems and infrastructure. You will work collaboratively with the wider Information Security team to deliver a consistent and easily understood approach. Reporting to the Director of Information Security and Data Protection Officer, you will play a hands-on role in ensuring that our platforms, applications … and third-party services are aligned with data protection policies, regulatory requirements, and information security best practices. The ideal candidate is eager to learn and grow within the data protection and information security fields while contributing to the team's efforts to protect our organisation's data and IT infrastructure. This role focusses on the operational aspects More ❯
The Company: Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. The Role: The Data Centre … Manager (DCM) will lead a high-performing data centre facility, ensuring operational excellence, security, and efficiency. You will lead a small Data Centre Services (DCS) and Mechanical & Electrical (M&E) team, driving performance, compliance, and continuous improvement. With full responsibility for site availability, health & safety, budget management, and third party oversight, you will ensure all certifications and … power, and connectivity to maximise opportunities for growth and operational efficiency. What We're Looking For: Experienced and enthusiastic people leader Experience of working in a mission critical environment Data Centre experience would be desirable but not essential Engineering experience with an electrical bias Has a full UK Driving Licence and lives within around 30 minutes of the Birmingham More ❯