11 of 11 Microsoft 365 Jobs in Staffordshire

phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure … deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

system enhancements. Key Responsibilities IT Support & Systems Administration Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications. Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot desktop, laptop, printer, and mobile device issues. Assist with user account administration, permissions … Gather feedback from users to identify opportunities for system improvements. Skills & Experience Essential Experience providing 1st and 2nd Line IT Support. Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive. Good understanding of Windows operating systems and desktop support. Basic networking knowledge including ...

platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities … experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity. Acting as a senior technical lead on projects, making ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity Acting as a senior technical lead on projects, making ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity Acting as a senior technical lead on projects, making ...

Manager to support and develop their IT function. This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You'll play a key role in ensuring the performance, security, and reliability of IT systems while contributing … Support and develop the IT Operations function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service ...

high-security projects in a fast-paced environment Tech Stack You’ll work with a modern and diverse technology stack, including: Windows Servers & Microsoft Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service ...

technical assistance where required. Collaborate with internal teams to ensure effective service delivery and issue resolution. Required Qualifications Certifications (Preferred) ITIL® 4 Foundation Certification Microsoft Certifications CompTIA Certifications (A+, Network+, and/or Security+) Required Experience & Skills Experience Minimum of 2 years' experience in a Service Desk, Technical Support … Service Operations, or similar role. Experience working within an IT Managed Service Provider (MSP) environment. Technical Skills Strong knowledge of: Microsoft Windows Operating Systems Windows Server Microsoft 365 Good understanding of: Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation technologies (VMware, Hyper-V) Cloud ...

standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk or Technical Support role Strong knowledge of Microsoft Windows (Client and Server environments) Experience with Microsoft 365 and Active Directory Good understanding of networking technologies, including ...