Digital & CRM Systems Officer
stoke-on-trent, midlands, united kingdom
Staffordshire Chambers of Commerce
relationship as part of the recognition of the contribution that the business community makes to economic and social success. Job Description Job Title: Digital & CRM Systems Officer Accountable To: Data & Communications Team Leader Location: Staffordshire Chambers of Commerce Our Vision All employees of the Chamber are expected to contribute to our vision: 'Staffordshire Chambers believes that we can help … to customer feedback We maximise opportunities Job Purpose The Digital & CRM Systems Officer plays a key role in maintaining and developing the organisation's ReadyMembership CRM system, ensuring accurate data, efficient processes, and insightful reporting. Alongside CRM administration, the role also supports IT coordination and digital systems, helping to keep technology running smoothly for all staff and ensuring a … high-quality member and user experience. Key Responsibilities Administer the ReadyMembership CRM day-to-day: managing user access, profiles, and permissions. Maintain data hygiene: run duplicate checks, fix invalid records, standardise postcodes and contact data. Keep picklists, custom fields, and saved lists organised and up to date. Build and schedule management reports and dashboards to support departments with data More ❯
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