Head of Operations, Quality & People
- Hiring Organisation
- Novo Executive Search
- Location
- City Of Bristol, England, United Kingdom
with colleagues, clients and suppliers) Reporting to: Group Managing Director Key Responsibilities Quality Owning quality across the business — from live SOPs and policies (HR, data, H&S, information security, client service) to document and file management standards. Responsible for ensuring adherence to processes through audits, spot checks and meeting … internal owner of ISO 9001 and ISO 27001 certification, including audit and inspection readiness. Compliance Working alongside external advisors to oversee GDPR, ICO and data protection compliance, as well as health & safety. A key point of contact for regulatory matters as the business scales toward broader regulated-sector ...