project manager in omnichannel client data
- Location
- Greater London, England, United Kingdom
Описание CHANEL is a luxury retail and jewelry company developing a global, three-divisional client data platform that supports international client recognition and seamless client experiences across its ecosystem. Задачи Lead and monitor omnichannel workstreams, ensuring visible progress, documented decisions and stakeholder alignment; Translate business, regulatory and client needs … implications and shape aligned solutions; Manage evolutions to the Global Client Preference Centre, including regulatory changes, new-market deployments and touchpoint integrations; Monitor consent-data quality, completeness, KPIs and trends; Coordinate cross-regional and cross-divisional discussions on client engagement topics, including global digital account coherence and digital ...