Senior Customer Implementation Manager ( Technical)
- Location
- Greater London, England, United Kingdom
what generates great customer outcomes. Our Customer Leads are working with clients on the smooth rollout and adoption of our software through expert data, communication, project management and collaboration skills, often across more than one customer at a time depending on project stage. After rollout, responsibilities shift to maximising … Customer health and retention (renewal readiness, identified expansion opportunities) Overall customer satisfaction and sentiment Required Experience Master's degree in industrial engineering, operations research, data science or a manufacturing-related field preferred; or a bachelor's with equivalent relevant experience. 4+ years of experience in a field related ...