Customer Service Advisor
- Hiring Organisation
- Chroma Recruitment Ltd
- Location
- Warrington, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
from clinicians, patients, and administrative teams. Provide clear information and guidance on digital health products, clinical systems, and patient portals, following healthcare compliance and data-security standards. Use ServiceNow to log cases, update records, and track service requests end-to-end. Review feedback and support data … explain technical or clinical information in a simple, reassuring way. Confident using Service now or similar CRM platforms. Strong analytical skills to interpret customer data and translate insights into improvements. Organised, proactive, and comfortable handling multiple queries in a busy environment. A natural problem solver with a focus ...