2 of 2 Decision-Making Jobs in Darlington

Ongoing Improvement: Provide day-to-day leadership, guidance and support to Service Desk Analysts, acting as a senior point of escalation and decision-making within the team. Contribute to workforce planning, shift coordination and workload distribution to ensure effective service coverage and performance. Find opportunities to improve service ...

Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may ...