customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decisiontrees to pinpoint the root cause Escalating unresolved issues to suppliers or Tier 2 teams as needed Arrange delivery and collection of loan equipment More ❯
customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decisiontrees to pinpoint the root cause Escalating unresolved issues to suppliers or Tier 2 teams as needed Arrange delivery and collection of loan equipment More ❯