1 of 1 Defect Management Jobs in Derby

and other stakeholders to define and implement the most appropriate support and business continuity model given the tools and applications available Ensure an effective defect management process is in operation Define SLAs which reflect high levels of service but which are also normally achievable Ensure that support arrangements … far as possible Ensure best practice is followed as regards the documentation and unit testing of any in-house development Ensure an effective configuration management process is in operation Work with HR, IT governance and Financial management team managers to ensure that adequate and appropriate controls operate across … all system applications Manage the relationship with software providers to ensure satisfactory performance to contract terms Technical Ensure that the business management application is maintained at the most appropriate level of release and ensure upgrades are effectively managed including business communication Work with IT colleagues to ensure that infrastructure More ❯