5 of 5 Defect Management Jobs in Scotland

/MTBF, Service Performance,CAB Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices). Key Responsibilities Track SLA/SLO attainment, backlog health, MTTR/MTBF, change success rate … defect trends; flag risks and emerging patterns. Maintain and improve operational dashboards; ensure data freshness, accuracy, and availability. Produce weekly/monthly performance packs and ad-hoc analyses for service reviews and CSI actions. Investigate breaches/outliers; recommend corrective actions and continuous improvement opportunities. Harmonize data definitions ...

Hybrid 3 DAYS/WEEK Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices) click apply for full job details ...

Developer, you'll be responsible for guiding your team through the full software development lifecycle - from solution design and build through to testing and defect management. You'll be the first point of technical escalation outside of projects, and you'll play a key role in peer reviews, best ...

Developer, you'll be responsible for guiding your team through the full software development lifecycle - from solution design and build through to testing and defect management. You'll be the first point of technical escalation outside of projects, and you'll play a key role in peer reviews, best ...

regular stock checks and supporting wider AI inventory standards Working with the HME Plant Manager to reduce costs through better purchasing and vendor management Managing requisitions, purchase orders, approvals and receipts for all HME-related purchasing Maintaining accurate fuel records and supporting monthly reporting Systems, Software & Data Support Ensuring … recorded correctly Collating and aligning work orders with risk assessments and SIS documentation Allocating jobs to technicians and optimising schedules for maximum efficiency Supporting defect management, asset status updates and maintenance communications Assisting with onboarding and system training for new starters Collaboration & Safety Building strong working relationships with ...