Defect Manager - M25 - United Kingdom
Leatherhead, Surrey, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Connect Plus Services
As the Defect Manager , you'll be responsible for reactive maintenance activities across an allocated area or asset type on the M25 network, ensuring Category 1 and Category 2 defect repairs are carried out on time, to the highest standards, and within budget. Overseeing repairs delivered by both internal teams and subcontractors, you'll foster a culture … and well maintained. Location: Based at one of the CPS offices or depots, with regular travel across the M25 network. What You'll Be Doing Oversee delivery of reactive defect repairs (Cat 1 and Cat 2.1) to meet KPI targets. Drive a 'Right First Time' approach by ensuring defect data is accurate and properly classified. Ensure permits and … scouting information are prepared to enable timely works. Create and communicate works briefings to all relevant stakeholders. Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct Root Cause Analysis for delays and missed targets. Identify procurement needs and manage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: