Desktop Support Engineer
- Hiring Organisation
- Teleperformance Ltd
- Location
- Alness, Highland, UK
occasion.DutiesTroubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end usersSoftware deployment and updates for all devices used in the estateMaintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queriesSupport and triage of major incident impacting business … SLAs) and setting a clear expectation to the customerRequirementsAbility to attain CTC and SC clearance as per UK government requirements.Ability to maintain a high degree of customer service for all support queries.Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation ...