1 of 1 Degree Jobs in Esher

English, supportive and helpful manner to non-IT staff, calm under pressure, not afraid to roll up your sleeves and get stuck in. Qualifications: Degree level education or equivalent. ITIL v4 Foundation is desirable. Personal Qualities: Excellent communicator, delivery-focused, self-motivated, able to work with minimal supervision, methodical … years working in a similar role Strong knowledge of ITIL framework and best practices Proficient in service desk software and ITSM tooling • Microsoft 365 Degree level education or equivalent Desired Criteria Jira Service Management Worked within a "Follow the Sun" support model ITIL v4 Foundation Skills you'll need More ❯